Every enquiry called back: AI calling for car dealers and workshops
In a dealership, the phone brings the business in: new enquiries from ads and walk-ins, service bookings, insurance renewals. It also brings the work. A lead that is not called back the same day often buys elsewhere, and a service reminder that never goes out is a car that goes to another workshop.
The calls BuddyX can make for you
BuddyX calls from your dealership's own number and handles the routine calls that follow a pattern:
- Service reminders: it calls owners when service is due and books the slot.
- New enquiry follow-up: it calls new leads, notes the model and budget, and books a test drive.
- Test drives and delivery: it confirms slots and tells the customer when the vehicle is ready.
- Feedback after service: it asks how it went and marks unhappy customers for you.
- Insurance and renewals: it reminds owners before renewal and warranty dates.
- Showroom and parts enquiries: models, prices from your own list, workshop timings and parts.
Campaigns that follow up by themselves
Give BuddyX a list and it calls it once, on chosen days, or on a schedule. A follow-up campaign can start from how the last call went, and when nobody answers, it tries again at the times you allow. After every booking, the customer gets a WhatsApp confirmation and a reminder the day before.
Your team stays in charge
Calls ring for your team first, and anyone can watch a BuddyX call live and take it over in one click. When BuddyX is not sure, for example when a customer wants to negotiate, it hands the call to your team. Every call is saved with its recording, transcript and a summary with the next steps.
Hear it for yourself
Pick the Car dealership agent in the test call on our home page and BuddyX will call you in a few minutes during working hours. For a demo set up with your own dealership's details, call or WhatsApp us on +91 88496 99134.