Property enquiries arrive from everywhere: portals, ads, hoardings and WhatsApp. The buyer who enquired today is also talking to other projects, and the first one to call back, answer the basics and fix a site visit often gets the visit.
Developers, brokers and plotted projects all know the gap. The sales team is at the site, enquiries pile up, and a callback that should take minutes happens two days later. Site visits get booked but nobody reminds the buyer, and the follow-up after the visit depends on who remembers.
How BuddyX helps developers and brokers
1. Every enquiry called back
When someone writes "call me" on WhatsApp, BuddyX calls them back. Enquiries from portals, ads and forms go on a calling list that the BuddyX team sets up with you. If nobody answers, the agent tries again at the times you allow.
2. Site visits booked
The agent asks what the buyer is looking for, the size, the area and when they plan to buy, in their own words. It offers two visit slots, repeats the booking back and sends the location on WhatsApp. A reminder follows before the visit.
3. Follow-ups on the result
Not every buyer is ready today. A follow-up campaign starts from how the last call went: the buyer who asked for a call next month, the one who visited and is still thinking, the one who missed the visit. Each gets the next call within your calling hours.
4. Project questions answered, the rest to your team
Teach the agent the location, plot and flat sizes, amenities and directions, or upload your project documents. Rates, payment plans, loans and paperwork go to your sales team, and serious buyers reach them with the notes already written.
What a call sounds like
A made-up example. Shivam Greens is not a real project, and the buyer is invented. He filled a form on a property portal the day before, and switched to English during the call, so the agent did too.
BuddyX: Namaste, main Shivam Greens se BuddyX bol rahi hoon, project ki AI assistant. Aapne kal plots ke baare mein enquiry ki thi. Kya do minute baat ho sakti hai?
Buyer: Yes, tell me. Is the project near the highway?
BuddyX: Yes, it is about ten minutes from the highway, on Sanand Road. Are you planning to build soon, or later?
Buyer: Maybe next year. What is the rate?
BuddyX: Our sales team will share the rates and payment plans at the site. Shall I book a site visit on Saturday at 11 am or Sunday at 4 pm?
Buyer: Sunday, 4 pm.
BuddyX: Done. That is Sunday at 4 pm, Shivam Greens site office, Sanand Road. I am sending the location on WhatsApp, and our sales manager will meet you there.
After the call
A call books the visit. WhatsApp makes sure the buyer turns up. Write these in your own words and keep them short.
Right after the booking
Your site visit at Shivam Greens is booked: Sunday, 4:00 pm.
Site office, Sanand Road. [Google Maps link]
Our sales manager will meet you there. Reply here to change the time.
The morning of the visit
Reminder: your site visit at Shivam Greens is today at 4:00 pm.
Reply "call me" if you need directions.
When a buyer replies "call me", that message becomes a call: BuddyX calls them back.
Your team stays in charge
Calls ring your team first, and BuddyX picks up only when nobody can. It hands a call to your sales team whenever it is not sure. Your team can watch any call live and take it over in one click, and every call is saved with its recording, full transcript and a short summary. You set the calling hours, the days and a daily limit. One click stops everything.
Calling rules
Call only people who enquired about your projects and your own customers. Cold calls to bought lists are promotional calls, and TRAI's rules on commercial calls apply to them. Declare your AI calling, and the numbers you use, to your mobile operator before you start, and let the agent say it is an AI assistant. Read our guide to AI calling rules in India.
Frequently asked questions
Can BuddyX call people who enquired on property portals?
Yes, once they are on a calling list. A WhatsApp asking for a call becomes a call by itself, and enquiries from portals, ads and forms go on a calling list that the BuddyX team sets up with you.
Will the agent negotiate with buyers?
No. It answers from what you teach it and passes rates, payment plans, loans and negotiation to your sales team. Serious buyers reach your team with the notes already written.
Can it call buyers again after a site visit?
Yes. A follow-up campaign starts from how the last call went, and the agent retries at the times you allow. You can listen to every call and read its summary.
Do buyers see a new number?
No. BuddyX runs on your Windows PC, a dedicated BuddyX device or a BuddyX phone, and calls and answers on your own number. Buyers see the number they already know.
