Buddy

Human-first AI calling

Every call answered.
Every enquiry called back.

BuddyX answers and makes calls on your own number, in Hindi, English and more. It books appointments and services, sends WhatsApp confirmations and reminders, and hands a call to your team whenever it is not sure.

Get a test call now Pick an agent, enter your number, and BuddyX calls you in a few minutes.

Try it as: Hospital Car dealership Real estate Any business

  • Your own number
  • Hindi, English & more
  • Your team stays in charge
BuddyX agentOn a call · 01:14
Incoming
  1. BuddyXNamaste, City Care Hospital mein aapka swagat hai. Main aapki kya madad kar sakti hoon?
  2. Kal orthopaedic doctor ka appointment chahiye.
  3. BuddyXJi, orthopaedic OPD kal subah 10 se 1 baje tak hai. Kaunsa samay theek rahega?
  4. Saade gyaarah baje.

Booking request saved · Orthopaedics · Tomorrow 11:30

An example. The hospital's name is made up.

The phone keeps ringing. The desk is busy. Every missed call is a missed patient.

New enquiries, service calls, all day long. A lead not called back is a lost sale.

Why BuddyX is different

Human first. AI second.

AI that helps your team, never AI that replaces it.

Another pair of hands

It helps your team. It never replaces them.

Your team answers first

Calls ring for your team, then BuddyX picks up.

Take over any call

Watch it live and take it over in one click.

Not sure? It hands over

It passes the call to your team.

  • Less routine work
  • More time for your customers
  • Your team stays in charge

Watch the demo

See BuddyX at work.

A real call in Hindi, the same call in the BuddyX app, and the WhatsApp follow-up.

For hospitals & clinics · 1 min 38 s
For dealers & workshops · 1 min 36 s

Try it yourself

Get a test call from BuddyX.

Pick an agent and enter your number. BuddyX calls you in a few minutes, in Hindi, and talks to you the way it would talk to your customers.

  • We send a 4-digit code on WhatsApp first, so only you get the call
  • Working hours: Mon–Sat, 8 am – 8 pm (India time)
  • Up to 2 test calls a day on one number

We are outside working hours

Test calls are made in working hours: Mon–Sat, 8 am – 8 pm (India time). Please come back then, or WhatsApp us for a demo now.

The BuddyX web portal

Every call, analysed for your team.

The full transcript, a call analysis, the next steps and the recording, in one place. Sign in from any browser.

  • The full transcript: who said what, and when
  • Call analysis: goal met or not, key points, sentiment, who talked how much
  • A short summary and the next steps for your team
  • Recordings kept where you choose: your BuddyX PC, device or phone, your own server, Google Drive or other cloud storage
  • Staff performance: calls handled, missed, goals met and follow-ups done, for each person
  • Watch a call live, and take it over in one click
••••7310Incoming · Today 11:47 · 01:24 · Hindi
Goal met
Goal: book an appointmentAchieved · Orthopaedics, tomorrow 11:30 am

Who talked how much

BuddyX 0:35 (42%)Caller 0:49 (58%)
Sentiment☺ Positive
Handed to teamNo
Interruptions1

Key points

  • Knee pain for two weeks; wants an orthopaedic doctor
  • Asked about OPD timings; prefers late morning
  • Asked about medicine: told the doctor will advise
  1. 00:00 · BuddyXNamaste, City Care Hospital mein aapka swagat hai. Main BuddyX, hospital ki AI assistant bol rahi hoon.
  2. 00:06 · CallerKal orthopaedic doctor ka appointment chahiye.
  3. 00:10 · BuddyXJi, orthopaedic OPD kal subah 10 se 1 baje tak hai. 10:30 ya 11:30, kaunsa samay theek rahega?
  4. 00:19 · CallerSaade gyaarah. Ghutne ke dard ke liye abhi koi dawai le loon?
  5. 00:27 · BuddyXDawai ke baare mein doctor hi sahi salah denge. Aapki booking request save ho gayi hai: orthopaedics, kal 11:30.
  6. 00:41 · CallerTheek hai, dhanyavaad.

Full transcript · 14 turns

The patient asked for an orthopaedic appointment tomorrow. BuddyX shared the OPD timings and saved a booking request for 11:30 am.

  • Send the WhatsApp confirmationDone
  • Remind the patient a day beforeSet
  • Front desk: confirm the doctor's slotTo do

Today · front desk

WhoCallsMissedGoal metAvg
PriyaFront desk382292:10
RahulFront desk315222:45
BuddyXWhen nobody can460371:20
  • 3 calls handed over to the team, all answered
  • 12 follow-ups due today: 9 done, 3 left
01:24

Recording saved to your Google Drive

An example. The hospital's and staff names are made up and the number is masked.

Built for the calls you get every day

One AI agent. Six kinds of calls, handled.

Hospitals, clinics & labs

Your hospital's human-first AI front desk.

  • Appointment bookingTakes the request, repeats it back, saves it for your desk.
  • OPD enquiriesTimings, doctors, departments, packages and directions.
  • Appointment remindersCalls a day ahead and confirms the patient is coming.
  • Follow-up callsAfter a visit or discharge, and when reports are ready.
  • After-hours callsPicks up when the desk is closed and saves the message.
  • Health camp remindersReminds patients who signed up for a camp or check-up.
Healthcare brochure (PDF)

Dealers, workshops & parts

Human-first AI calling for your dealership.

  • Service remindersCalls owners when service is due and books the slot.
  • New enquiry follow-upCalls new leads, notes the model and budget, books a test drive.
  • Test drives & deliveryConfirms slots and says when the vehicle is ready.
  • Feedback after serviceAsks how it went and marks unhappy customers for you.
  • Insurance & renewalsReminds owners before renewal and warranty dates.
  • Showroom & parts enquiriesModels, prices from your list, workshop timings, parts.
Automobile brochure (PDF)

Built for every local business

Real estate, coaching, home services, hotels, salons, gyms, showrooms and offices: the same agent, taught your business.

Hospitals and clinics

BuddyX picks up when your front desk cannot, takes appointment requests and reminds patients before their visit, on the number they already know.

Demo videoBrochureSee how it works →

Car dealers and workshops

BuddyX calls owners when service is due, calls new enquiries back and confirms test drives, on the number your customers already know.

Demo videoBrochureSee how it works →

Real estate

BuddyX calls back people who enquired about your project, books the site visit and confirms it on WhatsApp, on the number buyers already have.

Demo videoBrochureSee how it works →

Education and coaching

BuddyX calls back parents and students who enquired, books demo classes and counselling visits, and sends the details on WhatsApp.

Demo videoBrochureSee how it works →

Home services

BuddyX picks up when your technicians cannot, takes the booking request, confirms the visit slot and reminds customers when their next service is due.

Demo videoBrochureSee how it works →

Hotels, restaurants and travel

BuddyX picks up the booking calls your front desk cannot, confirms reservations on WhatsApp and calls back guests who asked for a call.

Demo videoBrochureSee how it works →

Salons and spas

BuddyX picks up when your team's hands are busy, books the appointment, sends the reminder and calls regulars when their next visit is due.

BrochureSee how it works →

Gyms and fitness studios

BuddyX calls back people who asked about joining, books their trial session and reminds members before their plan runs out.

See how it works →

Retail showrooms

BuddyX calls back people who asked about a product, confirms delivery and installation slots, and follows up after the sale, on your showroom's number.

See how it works →

Professional services

BuddyX takes calls while you are with clients, books meetings and reminds clients to send their papers, so your team can spend its time on the work itself.

See how it works →

Events and weddings

BuddyX calls back families who enquired, books the venue visit or planning meeting, and keeps them updated on WhatsApp.

BrochureSee how it works →

All industries →

WhatsApp automation

Booked on the call. Confirmed on WhatsApp.

After every booking, the date and time arrive on WhatsApp, and the reminder follows before the visit. When someone asks for a call, BuddyX calls them back.

  • Booking confirmations
  • Reminders before the visit
  • “Call me” becomes a call
  • Follow-up messages after the call
Shree Motors

Your car's service is booked.
Saturday, 10:00 am
Shree Motors Service Centre, Ring Road.09:33

Reminder: your car's service is tomorrow at 10:00 am.17:00

OK, thanks!17:12

Please call me about the new model.17:15

BuddyX called back · 17:17

An example. The dealership's name is made up.

Workflow automation

Set it once. BuddyX follows up.

Campaigns, follow-ups and next steps run by themselves, within the rules you set.

Calling campaigns

Call a list once, on chosen days, or on a schedule.

Follow-ups on the result

A follow-up campaign starts from how the last call went.

No answer? It tries again

Retries at the times you allow, so no lead is left behind.

Next steps after every call

A WhatsApp confirmation, a reminder, a task for your team.

“Call me” becomes a call

When someone asks for a call on WhatsApp, BuddyX calls them back.

Your rules, always

Calling hours, days and a daily limit. One click stops everything.

Your setup, your choice

Three ways to run BuddyX. No new number.

Pick what suits your business. All three connect to the BuddyX web portal over the internet.

BuddyX desktop app

Runs on your Windows PC, paired over Bluetooth with your business's Android phone.

For an office with a PC

BuddyX device

A small dedicated device in two versions: put your business SIM straight into it, or pair it with your business's Android phone. No computer needed.

With or without a SIM

BuddyX phone

An Android phone with BuddyX built in. Put in your business SIM and keep your own number.

The simplest start
The BuddyX web portal

Sign in from any browser to see every call, its transcript and analysis, your team's performance and your settings, and to watch any call live and take it over.

How it works

Up and running in four steps.

  1. Choose how to run itPair your business's Android phone with a Windows 11 PC or a BuddyX device, or put your business SIM straight into a BuddyX device or a BuddyX phone. No new number, no new SIM.
  2. Teach your agentAdd your timings, services and answers to common questions, or upload documents. Pick a voice.
  3. Set the rulesCalling hours, days and a daily limit. One click stops everything.
  4. Let it workEvery call is saved with its recording, transcript and result. Your team sees it all in the BuddyX web portal.

Questions

Good to know.

Do I need a new number or SIM?

No. BuddyX calls and answers on your business's own number: on your Android phone, paired over Bluetooth with a Windows PC or a BuddyX device, or with your own SIM put straight into a BuddyX device or a BuddyX phone. Your customers see the number they already know.

Will it replace my staff?

No. Calls ring for your team first. Your team can watch any call in the BuddyX web portal and take it over in one click, and BuddyX hands a call to your team whenever it is not sure.

Which languages does it speak?

Hindi, English and more, in a male or female voice.

What do I need to start?

Your business's number, and one of three ways to run BuddyX: the BuddyX desktop app on a Windows 11 PC paired with your Android phone; a dedicated BuddyX device, with no computer needed, either with your business SIM in it or paired with your phone; or a BuddyX phone with your own SIM in it, with no computer and no extra device. All three connect to the BuddyX web portal, where your team sees every call. We set it up with you.

Does it send WhatsApp messages by itself?

Yes. Booking confirmations, reminders and follow-up messages go out on WhatsApp after the call, and a WhatsApp asking for a call becomes a call.

Can I hear what it said?

Yes. Every call is saved with its recording, the full transcript, a call analysis and a short summary, and your team sees them in the BuddyX web portal. You choose where recordings are kept: on the BuddyX PC, device or phone, your own server, Google Drive or other cloud storage.

Can I see how my team is doing?

Yes. BuddyX shows each person's calls, missed calls, goals met and follow-ups done, next to the calls BuddyX handled itself.

Can I control when it calls?

Yes. You set the calling hours, the days and a daily limit, and one click stops everything.

How do I see it working?

Book a free demo: call or WhatsApp +91 88496 99134.

Talk to us

Tell us about your business.

Leave your details and we will call or WhatsApp you to set up a free demo of BuddyX for your team.

Let BuddyX take your calls.

Human-first AI: another pair of hands for your team.